Kitten is guaranteed for 2 Years (from the date of the veterinarian examination before shipping to the new owner ) against genetic defects only if the following guidelines are followed exactly:
a) The Buyer must notify seller of any genetic defect immediately.
b) A written statement as to the genetic defect must be provided to us from Buyer’s veterinarian.
c) A written second opinion from another veterinarian must be provided to us from Buyer.
d)The cat must be spayed, natured, picture must be shown of it and vet phone number,contact e-mail address must be provided.
e)The buyer must return the pedigree of the kitten.
f)After these guidelines are followed, if there is a genetic defect present we will provide a replacement cat of the same value, color and purchase price within 12 months.
The following conditions are covered by this guarantee:
– Hip dysplasia – severe case, requiring surgery to return kitten to an ambulatory state. Must have X-Ray and 2 opinions from 2 unrelated vets. If imported, kitty must be positively identified on X-Ray; chip number must be present on film.
– Spinal, heart, pancreas, kidney defects of a severe, life threatening nature. (Imminent paralysis, heart problem that is life threatening, chronic pancreatitis).
This guarantee does not cover: Cherry Eye, umbilical hernia, inguinal hernia, loose hips, loose knees, infertility, allergies, bacterial infection of any kind, fungus, parasitic infection, hypoplastic trachea, respiratory infections, kennel cough, demodex, tail abnormalities, stenotic nares, cosmetic issues, Buyer’s ignorance, neglect of incompetent veterinarians or anything not included above. We will not cover any death for any reason if pup dies under anesthesia.
Seller will not be responsible for any medical expenses incurred. Buyer is aware that owning a kitten means trips to the veterinarian and understands that he/she will be responsible for all payments.
Any physical problem which is or could be the result of injury is not covered under this guarantee.
There are certain disorders that may be caused by environmental factors, for example: allergies, thyroid dysfunction, demodectic mange, and other autoimmune disorders that are not covered by this guarantee.
It must be an indoor cat.
All items covered under this guarantee are by replacement or we could give you FULL Refunds.
Buyer is responsible for all the needed paper and transporting costs on the replacement puppy from Seller.
Replacement kitten will be mutually agreed upon by both parties and will be of comparable quality. It is understood that the replacement puppy may not be from the exact same parents of original cat.
This guarantee is null and void if:
The Buyer does not maintain preventative health care of the kitten/cat, including to inoculations, internal and external parasites and heartworm preventative medicine.
Buyer understands and agrees to these conditions of sale. This warranty is only intended for original owner and is not transferable.
If, within 30 days of purchase, a licensed veterinarian determines that your cat has a congenital or hereditary defect which adversely affects the animal’s health or that your cat died from a congenital or hereditary defect, you have the same options as outlined in the above section.
Within two business days of a veterinarian’s certification of your cat’s illness, defect, or death, you must notify the seller of the name, address, and telephone number of the examining veterinarian. Failure to notify the seller within two business days will result in forfeiture of rights.
Refunds or reimbursements shall be made no later than 14 days after the seller receives the veterinarian certification. Veterinarian certification shall be presented to the seller no later than five days after you receive it.
If the seller does not provide within 120 days all documentation to effect registration, you may exercise one of the following options:
*These options do not apply where a seller, who has provided a health certificate issued by a veterinarian, discloses in writing at the time of sale the health problem for which the buyer later seeks reimbursement or to return the dog.
In a perfect world, NO customer would ever need to use this guarantee, but we want you to know that our staff is here to help any customer in need.